Majeste ("we", "our") provides digital marketing services and an integrated marketing platform for luxury travel agencies and individual luxury travel & lifestyle services concierge managers (the "Services"). This Privacy Policy describes how we handle personal information collected (1) from our luxury travel professional customers in connection with the Services, (2) through our website, and (3) from other individuals who interact with our Services.
This Privacy Policy does not apply to personal information about our customers' clients or end customers. We process such information on behalf of our customers, as instructed by them, in our capacity as a service provider.
Our Services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.
Personal Information We Collect
Information you provide to us:
Business contact information, such as your first and last name, phone number, and email address.
Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
Financial Information, such as when you pay for certain Services. Our payment processor(s) will collect the financial information necessary to process your payments, such as your payment card number and authentication details. We store only a tokenized version of such information and do not maintain payment card information on our servers.
Marketing information, such as your preferences for receiving our marketing communications, and details about your engagement with those communications.
Social Media Information. We have pages on social media sites like Instagram, Facebook, and LinkedIn ("Social Media Pages"). When you interact with our Social Media Pages, we will collect personal information that you elect to provide to us, such as your contact details.
Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as:
Device data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, IP address, and general location information such as city, state or geographic area.
Online activity data, such as pages you viewed, how long you spent on a page, browsing history, access times, and duration of access.
How We Use Your Personal Information
To operate our Services:
Provide, operate, and improve our Services and our business
Communicate with you about our Services
Provide support, and respond to requests, questions, and feedback
For research and development: To analyze and improve the Services and to develop new products and services.
For marketing and advertising: We may use your personal information for marketing and advertising purposes, including direct marketing and interest-based advertising.
To comply with law, for compliance, fraud prevention, and safety purposes, and to create anonymous data.
Sharing of Your Personal InformationWe may share your personal information in the following circumstances:
Service providers
Advertising partners
Professional advisors
For compliance, fraud prevention and safety business standards
Privacy Choices
You have choices regarding our collection and use of your personal information, including:
Access or update your information
Opt-out of marketing communications
Exercise privacy rights (access, correction, deletion of personal information)
Online tracking opt-out
Information Security
We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of personal information.
Children's Privacy
Our services are not intended for use by children under 18 years of age.
RetentionWe retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website.
Contact Us
Majeste is the entity responsible for your personal information. If you have any concerns, you can reach us by email at
contact@majeste.co.
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